At Go Heli Services Pvt. Ltd., we appreciate the significance of your privacy, so we do our best to protect your personal data. To help you in understanding how we will collect, use, maintain, and protect your information when you visit our website and/or use our helicopter tours and travel services, we have developed this Privacy Policy.
When you use our services, you are approving of Go Heli Services Pvt. Ltd. to collect and use your personal information in accordance with this Privacy Policy.
1. The Information That We Will Collect
In order for us to provide you with the smoothest and safest helicopter experiences, we will collect certain personal information. Generally speaking, we will collect:
• Full Name, email address and phone number
• Passport or Government Issued ID
• Nationality and Travel Document
• Any other special request related to the flights or itineraries booked by yourself
• Any other medical condition that affects your ability to fly
• Emergency contact name and phone number
• Credit card information or other digital currency as method of payment for our services.
This information will be provided to us through website forms, email, phone and/or in-person at our office; however, this data is provided to us only at your discretion and we will only collect enough information in order to arrange your helicopter flights.
2. How Your Information Will Be Used
Your personal data will be used for a number of purposes including the following:
• To confirm your helicopter reservation and / or scheduled flights
• To schedule your flight permits as well as any travel related documents needed
• For updates on your flight status and any other travel related assistance
• To ensure we are compliant with passenger safety guidelines and regulations imposed by Aviation authorities.
For operational purposes, we may need to share limited personal information with:
• Government agencies (for flight permits and approvals)
• Airlines, airports, or local partners
• Hotels or transportation providers, if included in your package
We only share the minimum required information and ensure these parties respect your privacy.
3. Protection of Data and Information
To protect the information you have provided to us, the following security measures may be implemented as part of a best practice of industry norms:
• Any personal or financial information will only be maintained on servers that are protected by high levels of encryption.
• Access to any data is restricted to authorized individuals who have signed confidentiality agreements.
• Data will be monitored on an ongoing basis and maintained with updates to avoid unauthorized access by third parties.
Go Heli Services does not sell rent or share your personal data with anyone for any purpose unrelated to the marketing of services that you have requested or agreed to receive. The only time that we will use your email address or contact information will be to provide you with flight details, flight updates, or other offers that you have indicated you would like to receive.
4. Retention and Destruction of Data/Documents
We will retain your personal data for only as long as is reasonably necessary and in accordance with our retained data policies. If we do not have a specific reason to keep your personal information, it will be deleted from our records or converted into an unusable format to prevent unauthorized access and use.
5. Use of Cookies on Our Website
Cookies may be used by Go Heli Services to improve the usability of its website, track the usage of the website and improve the delivery of service. If you do not want to receive any cookies, you can adjust the settings in your web browser to control the acceptance of cookies.
Our website may include hyperlinks to other web pages owned and operated by third parties. Go Heli Services not responsible for any portion of the content of these linked sites or for any of their privacy policies. You should review the privacy policy and terms of service of any third-party web page that you visit before providing any personal information to such third parties.
6. Minors
If you are under the age of 18, please do not submit personal information without parental or guardian consent. We do not knowingly collect information from minors without proper authorization.
7. Your Rights
You have the right to:
• Access your personal information held by us
• Request corrections if your information is inaccurate
• Request deletion of your personal data
To exercise these rights, contact us at our official email or phone number. We are committed to responding promptly and respectfully.
